Careers
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Why Join Us?
At DOC Home Services, every role helps us deliver dependable service and a better experience for homeowners throughout the Clarksville area. We’re building a team of skilled, caring people who take pride in clear communication, quality work, and respect for every customer and home.
Values
Do the right thing, give honest answers, and take pride in work that earns each customer’s trust.
People
Work with a supportive team that communicates clearly, helps one another, and treats every person with respect.
Benefits
Learn about compensation, benefits, and opportunities for growth based on the position and your experience.
Culture
Join a team that values accountability, dependable service, growth, and respect for customers and coworkers.
Opportunities
HVAC Tech
Help homeowners stay comfortable by diagnosing, maintaining, and repairing heating and cooling systems with clear communication and respect for the home.
Responsibilities
- Inspect and troubleshoot residential HVAC systems and explain practical next steps.
- Complete maintenance, repairs, and assigned installation work according to company procedures and safety standards.
- Document work performed and keep customers and the office informed throughout the service call.
What We’re Looking For
- Relevant HVAC experience or training and any credentials required for assigned work.
- Strong troubleshooting skills and attention to detail.
- Dependable, professional communication and a customer-first attitude.
Customer Service
Be a helpful first point of contact for customers and make it easy for them to get the information and service they need.
Responsibilities
- Answer calls and messages with a friendly, professional approach.
- Gather accurate customer and service details, schedule appointments, and provide clear next steps.
- Communicate with dispatchers and field team members so customers receive timely updates.
What We’re Looking For
- Strong listening, communication, and problem-solving skills.
- Comfort using phones, computers, scheduling tools, and customer records.
- Organization, patience, and the ability to stay calm when priorities change.
Dispatch
Keep the day moving by coordinating service calls, supporting field team members, and keeping customers informed.
Responsibilities
- Build and adjust the daily schedule based on location, urgency, and team availability.
- Share accurate job information with technicians and monitor progress throughout the day.
- Communicate schedule updates clearly and document important customer details.
What We’re Looking For
- Excellent organization and the ability to manage several priorities at once.
- Clear, confident communication with customers and coworkers.
- Dispatch, scheduling, or home-service office experience is helpful.
Electrician
Provide safe, dependable electrical service while helping homeowners understand the issue and their available options.
Responsibilities
- Troubleshoot electrical problems and explain findings and recommended next steps.
- Complete assigned repairs and installations involving panels, circuits, lighting, fans, surge protection, and related systems.
- Follow applicable safety practices, codes, documentation requirements, and company procedures.
What We’re Looking For
- Relevant electrical experience and any credentials required for assigned work.
- Strong troubleshooting skills and careful attention to safety and detail.
- Professional communication, reliability, and respect for the customer’s home.
Meet our team
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David Wilcox
Founder
Neil Frazier
Pest controller
Chris Plunkett
Pest controller
